Important Notes Before You Request

Review the operating boundaries that most often affect a Korea-side product request. The final reviewed quote confirms the order-specific basis.

Clear expectations before payment. Fewer surprises after purchase.

Availability and random benefits

Stock, price, options, seller rules, preorder periods, and event availability can change until purchase. KIKIT checks visible conditions before payment, but availability is not guaranteed.

Random member, version, lucky-draw, and pre-order-benefit outcomes are not guaranteed unless the seller clearly guarantees them.

Secondhand or private-seller requests are reviewed case by case and purchased as-is; condition, authenticity, and seller reliability are not guaranteed.

Basic inspection and proof

The standard check covers quantity, version or option, and visible exterior condition, with representative photos for each SKU—not every unit.

KIKIT sends masked purchase proof within two hours after the seller order is completed. If KIKIT misses that deadline for a reason under its control, the credit is 20% of the base service fee, capped at USD 25.

Sealed goods stay sealed by default. Available purchase, arrival, packing, and carrier records vary by the order and stage.

Shipping and import costs

FedEx is KIKIT’s default carrier. EMS or a customer-designated carrier may be considered case by case and is not guaranteed.

The reviewed quote states estimated actual, volumetric, and chargeable weight, packing assumptions, and an estimated FedEx rate. For FedEx shipments, the estimate is reconciled to the actual FedEx invoice; for an approved alternative carrier, reconciliation uses the actual carrier charge or agreed carrier basis.

If only a KIKIT weight or packing estimate error makes the actual FedEx rate more than 10% higher under unchanged order and destination conditions, Allkmag, Inc. covers only the portion above 10%. Customer changes, customer-provided measurements, FedEx surcharge changes, and anonymous estimates are excluded. The importer handles destination duties, VAT, brokerage, and local charges unless the reviewed quote states otherwise.

Cancellation and claims

If the seller cancels or cannot supply an item, Allkmag, Inc. refunds the KIKIT service fee allocated to that item. Product amount and related shipping are refunded only to the extent Kikit Co., Ltd. actually recovers them from the seller.

External shipping-box damage must be reported within 24 hours after delivery. Missing items, wrong items, or quantity errors must be reported within 14 days after delivery.

A confirmed KIKIT purchase, inspection, storage, or packing error follows the Accuracy Guarantee. Seller or carrier responsibility follows the applicable third-party claim process.

This page is a short service guide. Order-specific conditions appear in the reviewed quote, and the full policy remains in the Terms.

Order Terms are the final reference

Next step

Ready to send a request?

Send the product link, quantity, option, benefit request, destination, and either an exact date or No fixed deadline. KIKIT will check the request before payment.